Terms & Conditions

Welcome to the official website of Softspace Technologies LLC. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or engaging with any of our services. If you do not agree with any part of these terms, you should not use our website or services.

1. Introduction

These Terms and Conditions govern your use of the website operated by Softspace Technologies LLC (“Company,” “we,” “our,” or “us”), a company registered in the United Arab Emirates with its registered office at Office 604 & 605, 6th Floor, Century 21 Building, Abu Baker Al Siddique Road, Deira, Dubai, UAE, P.O. Box: 11332. These terms apply to all visitors, users, clients, and any other individuals who access or use our website and services.

2. Definitions

Throughout these Terms and Conditions, the following definitions apply. “Website” refers to the official website of Softspace Technologies LLC accessible at softspace.ae. “Services” refers to all technology solutions, consulting, development, and design services offered by Softspace Technologies LLC, including but not limited to AI Innovations, Business Automation, Digital Transformation, Mobile App Development, Web App Development, and UI/UX Designing. “Client” refers to any individual or business entity that engages Softspace Technologies LLC for the provision of services. “User” refers to any person who accesses or uses the website for any purpose.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by, any third party. You must not use this website to transmit or distribute any material that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable. We reserve the right to restrict or terminate your access to the website at any time, without notice, for any reason we deem appropriate, including but not limited to a breach of these Terms and Conditions.

4. Services

Softspace Technologies LLC provides a range of technology services including AI Innovations, Business Automation, Digital Transformation, Mobile App Development, Web App Development, and UI/UX Designing. The scope, timeline, deliverables, and cost of any service engagement will be defined in a separate written agreement or proposal between Softspace Technologies LLC and the client. These Terms and Conditions apply in addition to any such agreement, and in the event of a conflict, the terms of the specific service agreement will prevail.

5. Intellectual Property Rights

All content, materials, text, graphics, logos, images, icons, software, and other intellectual property displayed on this website are the exclusive property of Softspace Technologies LLC or its licensors and are protected by applicable intellectual property laws of the United Arab Emirates and international copyright laws. You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, transfer, or sell any content, information, software, or services obtained from this website without the prior written consent of Softspace Technologies LLC.

Any software, applications, designs, code, or other deliverables created by Softspace Technologies LLC as part of a client engagement will remain the intellectual property of Softspace Technologies LLC until full payment has been received, unless otherwise specified in a separate written agreement.

6. Client Obligations

When engaging Softspace Technologies LLC for any service, you agree to provide accurate and complete information necessary for the successful delivery of the project. You are responsible for ensuring that any materials, content, data, or credentials you provide to us do not infringe the intellectual property rights or any other rights of third parties. You agree to cooperate with our team in a timely manner, including providing feedback, approvals, and access to systems as reasonably required to complete the project within the agreed timeline.

7. Payment Terms

Payment terms for all services will be outlined in the specific service agreement or proposal provided to the client. Unless otherwise agreed in writing, all invoices are due within 30 days of the invoice date. Late payments may be subject to an additional charge as specified in the service agreement. Softspace Technologies LLC reserves the right to suspend or terminate the provision of services if payment is not received by the due date. All fees quoted are exclusive of applicable taxes unless explicitly stated otherwise.

8. Confidentiality

Both Softspace Technologies LLC and the client agree to treat all confidential information received from the other party with the same level of care as they would treat their own confidential information, and in no event with less than reasonable care. Confidential information includes, but is not limited to, business plans, technical data, trade secrets, customer information, financial information, and any other information designated as confidential. This obligation of confidentiality will survive the termination of any service agreement for a period of two years.

9. Limitation of Liability

To the maximum extent permitted by the laws of the United Arab Emirates, Softspace Technologies LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with the use of our website or services. Our total liability for any claim arising out of or related to a service engagement shall not exceed the total amount paid by the client to Softspace Technologies LLC under the specific service agreement giving rise to the claim.

10. Warranties and Disclaimers

This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. Softspace Technologies LLC does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. While we strive to ensure the accuracy of the information on this website, we do not guarantee that all content is complete, current, or free from errors. For service engagements, any specific warranties or guarantees will be detailed in the relevant service agreement.

11. Third-Party Links

Our website may contain links to third-party websites or resources. These links are provided for your convenience only. Softspace Technologies LLC has no control over the content, privacy policies, or practices of any third-party websites and assumes no responsibility for them. Accessing any third-party website through links on our website is entirely at your own risk, and we recommend that you review the terms and privacy policies of any third-party website you visit.

12. Termination

Softspace Technologies LLC reserves the right to terminate or suspend your access to the website and services at any time without prior notice if you breach any provision of these Terms and Conditions. In the case of service engagements, either party may terminate the agreement as per the terms outlined in the specific service agreement. Upon termination, all rights granted to you under these terms will immediately cease, and you must discontinue all use of our website and services.

13. Force Majeure

Softspace Technologies LLC shall not be held liable for any failure or delay in performing its obligations where such failure or delay arises from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, wars, civil unrest, pandemics, power outages, internet disruptions, or any other events of force majeure.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms or any service engagement shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE. Both parties agree to attempt to resolve any disputes amicably before resorting to formal legal proceedings.

15. Amendments

Softspace Technologies LLC reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon being posted on this website. It is your responsibility to review these terms periodically. Your continued use of the website or services after any modifications indicates your acceptance of the updated Terms and Conditions.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us using the details below.

Softspace Technologies LLC Office 604 & 605, 6th Floor, Century 21 Building Abu Baker Al Siddique Road Deira, Dubai, UAE P.O. Box: 11332

Phone: +971 4 297 1111 Email: info@softspace.ae